In an emergency, always contact 999.
For general enquiries, our team is available via email or telephone Monday to Friday, 9:00 am to 16:30 pm (excluding Bank Holidays).
To say thank you or make a complaint, our team is available to contact in person, by phone, by post or online.
In an emergency, please do not call your local station or the numbers listed below.
By Email:
| General Enquiries | business.services@twfire.gov.uk |
| Recruitment | recruitment@twfire.gov.uk |
| Fire Safety | fire.safety@twfire.gov.uk |
| Finance | finance@twfire.gov.uk |
| Procurement | procurement@twfire.gov.uk |
By Phone:
By Post:
Tyne and Wear Fire and Rescue Service Headquarters
Nissan Way
Sunderland
Tyne and Wear
SR5 3QY