By being flexible and innovative, we manage our finite resources effectively to deliver a high standard of community safety.

TWFRS Strategy 2025

The Tyne and Wear Fire and Rescue Service Strategy 2025 explains how we intend to continue to deliver high quality services that meet the needs of our communities now and in the future. It presents our clear vision, strategic goals, and priorities for a five year period.

This Strategy document aims to modernise our approach to strategic planning, having previously presented large and detailed documents combining strategy, corporate plan, Integrated Risk Management Plan, Community Risk Management Plan, Community Risk Profile, Service Annual Operating Plan and performance reporting.

This new Strategy also represents a shift in how we present all of our corporate documentation: our goal is to produce simple, understandable information, which is suitable and interesting for the audience, making better use of technology and graphics. This also reflects a broader shift in strategic planning in the Service – incorporating the new approach to Programme and Project Management, aligning the new TWFRS 2025 Transformation Programme with strategic planning, ensuring a golden thread runs through all plans, improving corporate governance and benefits realisation of all we do.

This Strategy sets out our priorities to improve and also explains how we will strengthen our Service, by being responsive to change and through exploring new and innovative ways of working we will continue to deliver a first class service to the people of Tyne and Wear.

You can read, and download, our Strategy 2025 HERE.

We also have our People and Organisational Development Strategy, which outlines how we will invest in our staff and create a more inclusive culture.

There are a number of acronyms in our strategies. A glossary of the acronyms we use can be viewed here.

Our strategic planning framework