If you have any concerns about the fire safety of a particular business premises within the Tyne and Wear area, please:

1. Contact the building owner or manager.
2. If your concern is in relation to a block of flats, contact your Local Authority.
3. If you’re still concerned, please contact Tyne and Wear Fire and Rescue Service.

If the Regulatory Reform (Fire Safety) Order 2005 applies, the premises may be audited by a Fire Safety Inspector. The urgency of the response will be assessed based on the nature of the complaint and the risk to life.

If the Regulatory Reform (Fire Safety) Order 2005 does not apply, the details will be forwarded to the appropriate authority.